Tenant Satisfaction Survey

Please help us to improve our service for our tenant by completing our survey.

Please select the appropriate answer.

1. How did you hear or find out about QPM Ltd?

Friend Internet Cars Signage Magazine Flyer

2. How quickly did the Property Manager (PM) respond to your call initial enquiry?

Within 24 hours 2 Days 3 Days 1 week Longer

3. Was the PM able to answer your questions in relation to the property?

Yes No Not Everything

4. Do you feel you have a good understanding of your tenancy agreement?

Yes No I have more questions

5. Do you understand our Debt Collection and Arrears Management procedure?

Yes No I have more questions

6. Do you feel confident in calling your PM to discuss any issues relating to your property?

Yes No I have more questions

7. On a scale of 1 to 5, with 5 being the highest how would you rate the performance of the Property Managers performance?

1 2 3 4 5

Would you recommend QPM to a friend?

Yes No

Can you help us improve our service by identifying anything we could do better?

We really do appreciate you taking the time to complete our survey. Thank you.

Address: Date:

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